Download Your e-EPIC

 To download your digital voter card, also known as an e-EPIC (Electronic Electoral Photo Identity Card), you can use one of the official platforms provided by the Election Commission of India (ECI).

Key Information Before You Start

• Official Portals: The main platforms are the Voters' Services Portal and the Voter Helpline App.

• e-EPIC is a PDF: The downloaded voter card is a secure PDF document.

• Mobile Number is Key: Your mobile number must be registered in the electoral roll to download your e-EPIC directly. If it isn't, you will need to complete an e-KYC process first.

Step-by-Step Download Process

1. Create an Account / Log In

• Go to the official Voters' Services Portal (voters.eci.gov.in) or open the Voter Helpline App.

• If you are a new user, click on "Login/Register" and create an account using your mobile number. You'll need to verify your number with an OTP.

• If you are an existing user, log in with your registered mobile number and password.

2. Navigate to the Download Section

• Once logged in, look for the "Download e-EPIC" or "E-EPIC Download" option on the dashboard.

3. Enter Your Details

• You will be asked to provide either your EPIC number or your Form Reference number (if you have recently registered).

• If you don't know your EPIC number, you can search for your name in the Electoral Roll on the portal or app to find it.

4. Verification

• An OTP will be sent to the mobile number registered in the electoral roll. Enter the OTP to verify your request.

5. e-KYC (If required)

• If your mobile number is not registered, or if the number is linked to multiple family members, you will be prompted to complete an e-KYC.

• This process involves a "face liveness verification" where you must capture a live photo of yourself using a webcam or mobile camera. The system will then compare it with the photo in the electoral database.

6. Download Your e-EPIC

• Once the verification is successful (either via OTP or e-KYC), you will be able to click the "Download" button to save the e-EPIC as a PDF file.

Important Points

• Toll-Free Helpline: For any issues, you can call the ECI toll-free helpline number 1950.

• Offline Option: If you face issues with the online process, you can visit the Electoral Registration Office (ERO) in your area with a photo ID to update your mobile number or seek assistance.

Visakhapatnam, Andhra Pradesh, India